Privacy Policy
Last updated: 10.06.2026
This Privacy Policy describes how personal information is collected, used, and shared when you visit or make a purchase from Calm is here (the “Site”).
1. Personal Information We Collect
When you visit the Site, we automatically collect certain information, including:
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Information about your device (browser, IP address, time zone)
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Information about how you interact with the Site (pages viewed, clicks)
We collect this data using cookies and similar technologies.
When you make a purchase, we also collect:
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Your name
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Billing and shipping address
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Payment information (we do not store full card details)
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Email address and phone number (if provided)
This is called Order Information.
2. How We Use Your Information
We use the information we collect to:
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Process and deliver your orders
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Communicate with you (order confirmations, delivery updates, support)
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Improve and optimize our store experience
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Prevent fraud or security risks
If you sign up to our newsletter, we may send you occasional emails about new products and updates. You can unsubscribe at any time.
3. Sharing Your Information
We share your information with:
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Shopify (our e-commerce platform)
Shopify stores your data securely.
You can read their privacy policy here:
https://www.shopify.com/legal/privacy -
Payment Providers (Shopify Payments / PayPal)
They receive only the data needed to process your payment.
We do not sell, rent, or trade your personal information.
4. Cookies
We use cookies to:
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Remember what is in your cart
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Keep your session active
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Understand how visitors use the Site
You can disable cookies in your browser settings, but parts of the website may not work correctly without them.
5. Customer Accounts
If you choose to create an account, we store:
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Name
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Email address
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Order history
You can request to delete your account at any time by contacting us.
6. Data Retention
We keep order records for our accounting and tax obligations.
If you would like your personal information deleted, contact us at:
7. Your Rights (EU & UK)
If you are a resident of the EU or UK, you have the right to:
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Access the personal data we hold about you
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Request corrections or deletion
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Object to certain processing
To request this, email us at: calmishere@gmail.com
8. Shipping & Fulfillment Location
Orders are packed and shipped by hand from:
Annecy, France – packed and shipped by me personally.
For orders outside France, your package may be subject to import duties or customs fees. These charges are the responsibility of the recipient.
9. Updates
We may update this Privacy Policy occasionally.
The most recent version will always be posted on this page.
10. Contact
If you have questions about this policy or would like to make a request, contact:
Calm is here
Email: calmishere@gmail.com
Location: Annecy, France